State Farm® Insurance Agent Brad McCain
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lara
May 30, 2024
"Updated review: I have been trying to get a return phone call from Brad for over a year. I responded to an automated text message stating that he hasn't called me back. I then got a phone call from Ashley saying that I'm not allowed to talk to Brad because he's busy. Horrible customer service when you think you have a local, real person to help you."
"Lara, there are two things to note in response to your review. 1) More than 100 customers thought so highly of our customer service that they went out of their way to leave us a 5-Star review. 2) My system keeps record of every call, text, and email that comes in or goes out of my office. The only incoming records I have from you occurred in the last 24 hours and we called you back. "
Linda Dell
May 14, 2024
"Brad was great. He got the policies corrected and explained all the the changes."
"Thanks, Linda. We love helping our customers get the coverage they want and need. "
Trixi Vera
April 18, 2024
"State Farm has always been our insurance of choice. When we moved to the area a little over a year ago one of the first things we did was look for an agent here and Brad McCain’s office totally fit the bill. They have consistently given us impeccable service with attention to personal detail. Ramon was the agent that helped us most recently. He was friendly and incredibly helpful. Thank you Ramon and staff at Brad’s office for being our “ good neighbor” insurance company."
"Roy has been a great addition to our team, Trixi. I’m so glad he was able to help you out. We love being your #insuranceagent of choice. "
BJ Massie
April 18, 2024
"Ashley May was a big help. She was able to save me about $100 a month on my coverage when we added my 16 year old son. So far the customer service has been great."
"Thanks, BJ. Ashley is exceptional at what she does. It helps that we have fantastic #autoinsurance rates for new drivers. "
Kelly Wood
March 11, 2024
"Beautiful office and fantastic people! Thanks, Brad and Staff!"
"Thank you, Kelly. I’m so glad I was able to make that connection for you. "
petty sanchez
February 1, 2024
"Olympia has been amazing helping me with all my insurance needs ! Always returns my calls and answered all my questions ! Thank you"
"That’s awesome. You just came up in the office today, Petty. You’ll have to ask Oly about it. "
Maria Diaz
February 1, 2024
"Where to begin. Olympia was super helpful. She is extremely knowledgeable and definitely knows the field. My boyfriend and I had some questions about PIP insurance and full coverage. Come to find out it doesn’t mean the same to the banks as it did to us. Our time was cut short, but she made us feel very comfortable and she was extremely understanding. We will definitely be reaching back out to her."
"Thanks, Maria. We try to be very thorough in explaining coverage to our customers to help them know and understand what they are paying for. "
Sam Gomez
February 1, 2024
"I appreciate the time and patience from Olympia. I had no knowledge about how insurance works and she was more than happy to help and advise me. Thank you so much!!!"
"Thank you Sam. I’m glad Oly was able to get your questions answered. "
Loreli
February 1, 2024
"Great office! Olympia is so kind and an amazing asset to the team!"
"We couldn’t agree with you more, Loreli. She is a highly valued part of our team. "
McKenna Weber
January 24, 2024
"Maddy was super helpful and a great human being, overall she made my experience very good!"
"Thank you so much McKenna. Maddy has certainly been a blessing to our team and our customers. I’m glad she was able to help you. "
Leslie Oneil
November 20, 2023
"Ashley got greater savings for me than 3 other different agencies."
"Thank you, Leslie. Ashley is great at getting our customers the coverage they need at just the right price for their auto and home insurance. "
Sean Morgan
November 15, 2023
"Ashley was absolutely amazing!! She helped me with the exact plan that I need for my vehicles and was very helpful with explaining the whole process! Definitely recommend her for any insurance needs!!"
"Thank you, Sean. I’m so glad that Ashley was able to help you with your car insurance. "
Angela Mohondro
November 9, 2023
"Great team, Maddy was very helpful!"
"Thank you, Angela. We love having Maddy on the team. "
Chelsea Taylor
October 11, 2023
"Maddy is the most amazing person ever! And the company altogether is so kind"
"Thank you, Chelsea. Maddy is developing quite the fan club. It says a lot about her that so many appreciate how she has helped them find the right coverage at the right price for auto insurance. "
Bianca Watkins
October 10, 2023
"Brad and his team are so knowledgeable, and the customer service is top-notch. Highly recommend this agency."
"Thank you, Bianca. I enjoyed working through things with you. I’m so glad our mutual friend made this connection. "
Dayna Enderlin
October 8, 2023
"Such a polite set of employees. Especially Maddy Mohondro; I’ve never seen such a professional and hardworking young woman."
"Dayna, Maddy has been a great addition to our team. She definitely is a hard worker. We are having to run a little faster to stay ahead of her. "
Macy Moe
October 6, 2023
"Great staff. Maddy was very nice and helpful!"
"Thanks, Macy. You need to drop by the office so we can meet you sometime. We always have coffee, water, and Celsius ready to go. Maddy has been a great addition to our #team. "
Leah Snider
October 5, 2023
"Maddy is so helpful and kind, very concise with her information and care!"
"CONTRATULATIONS, Leah. You were our 100th #Google review. Thank you so much. You’re right, Maddy has been a great addition to our team. "
Kinsey Dewan
October 4, 2023
"Outstanding customer service! Maddy was extremely helpful. Highly recommend."
"Thanks, Kinsey. Maddy has been a great addition to our team. I’m glad she was able to help you. "
Mike Anderson
September 28, 2023
"👍"
"Mike, so glad we could help you with your auto insurance. Thank you for the review. "
Bette Wyman
September 20, 2023
"I secured auto and renter's insurance through Brad McCain Agency just a few weeks ago. Ashley May was the person who assisted me. She did a great job answering all my questions and completing the process. Ashley was very pleasant, informative, and easy to work with. Whenever I contacted the office, everyone was pleasant and helpful and responded almost immediately. Great job McCain Agency!! Thank you!"
"Bette, I know you were a blessing to Ashley. She really enjoyed working with you through everything. "
Elisa Marquez de guzman
September 13, 2023
"Si deseas atención en español o inglés , Olympia Abarca es una excelente opción, aclara tus dudas y te da las mejores opciones para ti con buenos precios , los recomiendo 100% 😊"
"Thank you, Elisa. Olympia loves people and people love Olympia. She is such a positive part of our team. Mi espanol es no bueno pero sé que ella es increíble!"
Isamar anacaren Bergara
September 12, 2023
"Olimpia fue My amable y me ayudó con todas las opciones que tengo para cambiar aseguransas, gracias por tomarse el tiempo y explicarme todo con detalles, muy buen servicio"
"Muchas gracias, Isamar. Mi espanol es no bueno. Olympia es fantastico!"
ismelda garza
September 12, 2023
"Thank you Olimpia it was a pleasure to meet and going over so quotes that feet me best"
"Thank you, Ismelda. Olympia is awesome. "
lance sartain
September 12, 2023
"Prices go up every renewal with no claims"
"Lance, I have no control over what rates are doing. Those are decisions that happen far above my authority. Nationwide they have increased 18% over the past year regardless of company. Give us a call tomorrow and we will go through every policy to make sure you are getting every discount you are eligible for. I can also look into contributing factors for the rate increase. Without even looking, I know where I could save you up to 17% immediately. Here’s an article explaining some of what is going on. https://www.washingtonpost.com/business/2023/09/05/auto-insurance-claims-disasters/?fbclid=IwAR2gnSATD0ZL6PcbeM8nAvC5BUVDvpRp4I7cfY8fTg56jGo6oBvU1vI2poo_aem_Afba8Dsp0xt78pwF3Yn67oo0qHsrrfnfynlsdT5YrLqbLNw0UcDiRGPj0y2qpI5NgEA&mibextid=Zxz2cZ"