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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lara


May 30, 2024

1  out of  5 rating by Lara
"Updated review: I have been trying to get a return phone call from Brad for over a year. I responded to an automated text message stating that he hasn't called me back. I then got a phone call from Ashley saying that I'm not allowed to talk to Brad because he's busy. Horrible customer service when you think you have a local, real person to help you."
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Linda Dell

May 14, 2024

5  out of  5 rating by Linda Dell
"Brad was great. He got the policies corrected and explained all the the changes."
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Trixi Vera

April 18, 2024

5  out of  5 rating by Trixi Vera
"State Farm has always been our insurance of choice. When we moved to the area a little over a year ago one of the first things we did was look for an agent here and Brad McCain’s office totally fit the bill. They have consistently given us impeccable service with attention to personal detail. Ramon was the agent that helped us most recently. He was friendly and incredibly helpful. Thank you Ramon and staff at Brad’s office for being our “ good neighbor” insurance company."
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BJ Massie

April 18, 2024

5  out of  5 rating by BJ Massie
"Ashley May was a big help. She was able to save me about $100 a month on my coverage when we added my 16 year old son. So far the customer service has been great."
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Kelly Easton

March 11, 2024

5  out of  5 rating by Kelly Easton
"Beautiful office and fantastic people! Thanks, Brad and Staff!"
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petty sanchez

February 1, 2024

5  out of  5 rating by petty sanchez
"Olympia has been amazing helping me with all my insurance needs ! Always returns my calls and answered all my questions ! Thank you"
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Maria Diaz

February 1, 2024

5  out of  5 rating by Maria Diaz
"Where to begin. Olympia was super helpful. She is extremely knowledgeable and definitely knows the field. My boyfriend and I had some questions about PIP insurance and full coverage. Come to find out it doesn’t mean the same to the banks as it did to us. Our time was cut short, but she made us feel very comfortable and she was extremely understanding. We will definitely be reaching back out to her."
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Sam Gomez

February 1, 2024

5  out of  5 rating by Sam Gomez
"I appreciate the time and patience from Olympia. I had no knowledge about how insurance works and she was more than happy to help and advise me. Thank you so much!!!"
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February 1, 2024

5  out of  5 rating by Loreli
"Great office! Olympia is so kind and an amazing asset to the team!"
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McKenna Weber

January 24, 2024

5  out of  5 rating by McKenna Weber
"Maddy was super helpful and a great human being, overall she made my experience very good!"
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Leslie Oneil

November 20, 2023

5  out of  5 rating by Leslie Oneil
"Ashley got greater savings for me than 3 other different agencies."
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Sean Morgan

November 15, 2023

5  out of  5 rating by Sean Morgan
"Ashley was absolutely amazing!! She helped me with the exact plan that I need for my vehicles and was very helpful with explaining the whole process! Definitely recommend her for any insurance needs!!"
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Angela Mohondro

November 9, 2023

5  out of  5 rating by Angela Mohondro
"Great team, Maddy was very helpful!"
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Chelsea Taylor

October 11, 2023

5  out of  5 rating by Chelsea Taylor
"Maddy is the most amazing person ever! And the company altogether is so kind"
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Bianca Watkins

October 10, 2023

5  out of  5 rating by Bianca Watkins
"Brad and his team are so knowledgeable, and the customer service is top-notch. Highly recommend this agency."
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Dayna Enderlin

October 8, 2023

5  out of  5 rating by Dayna Enderlin
"Such a polite set of employees. Especially Maddy Mohondro; I’ve never seen such a professional and hardworking young woman."
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Macy Moe

October 6, 2023

5  out of  5 rating by Macy Moe
"Great staff. Maddy was very nice and helpful!"
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Leah Snider

October 5, 2023

5  out of  5 rating by Leah Snider
"Maddy is so helpful and kind, very concise with her information and care!"
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Kinsey Dewan

October 4, 2023

5  out of  5 rating by Kinsey Dewan
"Outstanding customer service! Maddy was extremely helpful. Highly recommend."
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Mike Anderson

September 28, 2023

5  out of  5 rating by Mike Anderson
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Bette Wyman

September 20, 2023

5  out of  5 rating by Bette Wyman
"I secured auto and renter's insurance through Brad McCain Agency just a few weeks ago. Ashley May was the person who assisted me. She did a great job answering all my questions and completing the process. Ashley was very pleasant, informative, and easy to work with. Whenever I contacted the office, everyone was pleasant and helpful and responded almost immediately. Great job McCain Agency!! Thank you!"
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Elisa Marquez de guzman

September 13, 2023

5  out of  5 rating by Elisa Marquez de guzman
"Si deseas atención en español o inglés , Olympia Abarca es una excelente opción, aclara tus dudas y te da las mejores opciones para ti con buenos precios , los recomiendo 100% 😊"
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Isamar anacaren Bergara

September 12, 2023

5  out of  5 rating by Isamar anacaren Bergara
"Olimpia fue My amable y me ayudó con todas las opciones que tengo para cambiar aseguransas, gracias por tomarse el tiempo y explicarme todo con detalles, muy buen servicio"
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ismelda garza

September 12, 2023

5  out of  5 rating by ismelda garza
"Thank you Olimpia it was a pleasure to meet and going over so quotes that feet me best"
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lance sartain

September 12, 2023

3  out of  5 rating by lance sartain
"Prices go up every renewal with no claims"